Every Question Customers Ask Us Before Booking

No. We use commercial-grade enzyme cleaners that are non-toxic, biodegradable, and pet-safe. Families and dogs can be back on the turf within one to two hours after the cleaning is done.

We offer three deep-clean tiers: Fresh Start at $249, Deep Clean at $349, and The Works at $549. Each covers up to 1,000 square feet, then $0.40 per square foot above that, with yards over 1,800 square feet on a custom quote. Buy a clean once with no commitment, or put any tier on an Always Spotless membership and save up to 20% per visit: members pay from $199 per clean, charged after each visit across a one-year plan. You can add weekly poop pickup to any clean or membership from $35 per week. See our pricing page for a full breakdown with no hidden fees.

Yes. Every deep clean with the Spotless Odor Cure enzyme treatment carries a 100-day pet-odor guarantee: if the smell comes back within 100 days, we re-spray free, no questions asked. A Deep Clean or The Works membership goes further with an unlimited odor-back guarantee: zero odor between visits or we re-treat free, no time limit. Fresh Start is our light-maintenance tier without the enzyme, so it carries a satisfaction guarantee, unless you add the enzyme, which brings the 100-day odor guarantee on the treated areas.

Both, and that is what makes us different in St. George. The poop-scooping services here do not clean turf, and the turf cleaners do not scoop. We do both, so one company keeps your whole backyard handled on one bill. Weekly poop pickup is an optional add-on you can attach to any turf plan, starting at $35 per week for one dog.

The urine itself does not stay on the fibers. It drains through the turf and settles in the infill below, where bacteria break it down into ammonia and other compounds. Heat makes that process faster, which is why St. George summers make the smell so much worse. Rinsing with a hose spreads the problem; only an enzyme treatment actually breaks down the compounds.

Most yards are finished in 60 to 120 minutes depending on square footage and condition. Heavily matted or heavily soiled turf takes longer because we make a second sanitize pass on hotspot areas.

We use a commercial-grade enzyme sanitize that is biodegradable, non-toxic, and safe for pets and kids. It breaks urine down at the molecular level instead of just masking the smell. We do not use bleach, vinegar, or harsh surfactants because all three damage turf fibers.

No. As long as we can access the backyard, you do not have to be home. We text a 30-minute heads-up before arrival and send a full photo report after the visit so you can see exactly what we did.

The enzyme sanitize needs time to soak in and do its work, so we let it dwell while we handle the rest of the yard. Kids and pets can be back on the turf safely after about 2 hours.

You can rinse debris and spot-clean accidents, and that keeps your turf healthy between professional cleans. But consumer-grade cleaners do not neutralize urine compounds the way commercial enzymes do, and a garden hose cannot power-brush matted fibers or redistribute infill. For pet odor especially, DIY is a temporary fix at best.

We clean all of it, whatever you call it. Artificial turf, synthetic grass, fake grass, and older astroturf are the same job to us: pull the debris and pet odor out of the infill below the blades, rebloom the fibers, and top up the infill. If it is a synthetic lawn or backyard putting green, we clean it.

The Spotless Odor Cure is a commercial-grade enzyme blend that breaks down urea, uric acid, and ammonia compounds into odorless components. It is biodegradable, pet-safe, kid-safe, and rinses clean. We intentionally do not use bleach (strips turf color), vinegar (damages fibers), or oxygen-based cleaners (ineffective on urine crystals).

For most homes, a single treatment keeps the smell gone for 3 to 6 months. For multi-dog households or older, heavily-used turf, a quarterly membership is what keeps it consistently fresh. Either way, our 100-day guarantee covers you if the smell returns faster than expected.

Yes, and honestly those are the yards where the treatment makes the biggest difference. If your turf is 3 to 7 years old and has had pets, there is a lot of buildup we can neutralize in a single visit. We typically recommend one Deep Clean or The Works visit followed by a quarterly membership to keep it fresh.

If your artificial turf smells like pet urine within 100 days of our Spotless Odor Cure treatment, we re-spray it free, no questions asked. The guarantee covers the same areas and conditions we treated on the original visit. It does not cover new pet damage from new pets or hotspot areas introduced after our visit.

Yes. Those hotspot areas need pre-treatment with a concentrated Spotless Odor Cure application before the main sanitize pass. We identify hotspots during the initial walk-through and handle them up front. Long-term hotspot areas are exactly why we built the 100-day guarantee.

Yes. The enzyme solution is safe for all pets and for children. We wait for the turf to dry before we recommend pets back on it, but that is a dwell-time issue, not a toxicity concern.

Every 3 to 6 months for most residential yards, quarterly for commercial or pet-heavy use. Southern Utah sun and heat make fibers flatten faster than in milder climates, so most St. George homeowners need it at least twice a year.

You can, but rented consumer-grade power brooms are underpowered and usually leave the fibers only partially lifted. They also do not redistribute infill correctly, which means you get a short-term cosmetic fix without the real restoration. Our commercial-grade extraction and power-brooming equipment moves infill properly and lifts fibers in a single pass.

No. Done correctly with the right equipment and speed, power brooming is exactly what the fibers are designed to withstand. Done wrong with a stiff brush or the wrong angle, it can fray the fiber tips. That is why we use a specific commercial broom head and trained technique.

30 to 60 minutes for a standard residential yard. Larger commercial properties take longer. We can include it in a deep clean visit (recommended) or schedule it as a standalone service.

Stand on the turf barefoot. If it feels hard underneath, infill is low. If fibers are splaying sideways instead of standing up, infill is low. If water is pooling after rain or sprinkler runs, infill is low. Easiest test: push a finger into the turf at the fiber base; you should feel granular resistance, not hard backing.

Silica sand is the standard infill: affordable, effective, good drainage. ZeoFill is a volcanic mineral that absorbs ammonia and reduces pet odor on contact, which makes it a much better choice for homes with dogs. It costs more per bag but pays for itself on odor control alone. We recommend silica for no-pet homes and ZeoFill for pet households.

That depends on current depth. We measure the existing infill during the visit and calculate what is needed to reach the recommended 1.5 to 2 inch depth. Most residential yards need 1 to 4 bags, which runs $49 per bag at our standard rate.

For a top-up, no. We power brush first to redistribute the existing infill, then add new on top. For a full replacement (rare, usually after severe contamination or major damage), we vacuum out old infill first. Most yards only need a top-up.

We are a local Washington County owner-operator. Our pricing is published and transparent, every visit ends with a photo report so the property manager sees exactly what was done, and our service is no-contract and cancel-anytime. You also get one bill instead of juggling multiple vendors.

Commercial pricing is custom because square footage, traffic volume, and service frequency vary so much. We visit the property, measure the turf, and propose a service agreement with a fixed rate. Most commercial accounts fall between $200 and $1,200 per month depending on scope.

Yes. For dog daycares and restaurants we typically service early morning before opening or late evening after closing. We coordinate with your property manager and can work on weekends if that is preferable.

Both. We prefer recurring because that is where the long-term turf health happens, but we also do one-time deep cleans for property managers testing us out before signing a full service agreement.

It helps if you move lightweight items off the turf, but we can work around most fixed features. Heavier items like sectional furniture or large pots, let us know in advance and we can bring extra hands.

We reschedule. Rain dilutes the enzyme sanitize before it has time to work, so we only clean on dry days. We monitor the forecast 24 hours before every visit and reach out to rebook if needed, at no cost to you.

We use commercial-grade extraction and power-brooming equipment. The extraction delivers the vacuum power and hot water the enzyme sanitize needs, and we can adapt our setup for smaller jobs or rooftop terraces where access is limited.

Before and after photos of the main areas, close-ups of any hotspot treatment, a note on infill depth, drainage check results, and any recommendations for next service. Emailed within 24 hours of the visit.

No. The guarantee covers recurrence on the areas we treated, based on the conditions at the time of our original visit. If you introduce a new pet after we treat, or if new hotspot areas develop from changes in pet behavior, those count as new damage and need a fresh treatment (at our standard rates).

The guarantee specifically covers pet-odor recurrence. Other odors (mildew from drainage issues, dead plant material, neighboring property sources) need a separate diagnosis. We can still help, but it falls under a paid service call rather than the guarantee.

Yes, within the original 100-day window. If you sell during the guarantee period, the new owners can file a claim on the remaining days. They just need to provide the original service date and address.

100 days is long enough to cover the real risk window for the Spotless Odor Cure treatment (if it is going to fail, it fails within the first 60 to 90 days). A full year would be dishonest because we cannot control new pet behavior or hotspot changes. 100 days is the longest one-time guarantee we can offer in good faith.

Yes, on a Deep Clean or The Works membership. Those carry an unlimited odor-back guarantee: zero odor between visits, or we re-treat free, with no time limit. As long as you stay on that membership, you are covered, no 100-day clock. Fresh Start is our light-maintenance tier without the enzyme, so it carries a satisfaction guarantee instead, unless you add the enzyme, which brings the 100-day odor guarantee on the treated areas.

If you are anywhere in Washington County, yes. Searching for turf cleaning near me usually turns up installers or out-of-town crews; we are a local Washington County turf cleaner, so we cover St. George, Washington, Hurricane, Ivins, Santa Clara, Toquerville, and La Verkin with the same pricing and no travel fee inside the service area.

No. There is no travel fee for any location inside our service area. Pricing is the same whether you are in central St. George or out in La Verkin. We batch nearby jobs to keep routing efficient.

We batch nearby jobs to keep routing efficient, and there is no travel fee inside our service area. Members get a consistent weekday for their visits so it stays predictable.

Case by case. Our service area is the communities listed above. We occasionally do jobs in Kanab or up toward Cedar City, but those require a minimum job size to justify the drive. Call or email and we will tell you upfront whether we can serve your specific address.

Yes. Key-access and gate-code jobs are common in Ivins especially, where many homes are second homes or short-term rentals. We coordinate with you or your property manager, text you before we arrive, and send the photo report by email once we are done.

Yes. We bring the same HOA-friendly setup regardless of which city the property is in: a local Washington County owner-operator, transparent published pricing, a photo report after every visit, and no-contract service. If you manage multiple HOA properties across Washington County, we can put them all on one service agreement with one bill.

Spring and fall are ideal because temperatures are moderate and the enzyme chemistry works at peak efficiency. Summer is when most homeowners realize they need it (the heat makes pet smell unbearable), so we run our busiest schedule June through September. Book ahead if you want a summer slot.

In a good way. Higher temperatures actually accelerate enzyme activity on urea and uric acid compounds, which means the sanitize works faster in a St. George July than it does in a coastal December. We adjust dwell time for heat and avoid mid-day applications when surface temperatures exceed 140°F.

Yes. SunRiver, Entrada, The Ledges, and the Dixie Springs communities are all in our service area. We work with HOA-managed common areas and can coordinate billing through a property manager if preferred.

Southern Utah red rock dust is fine enough to settle deep in the infill where it affects drainage and can discolor light-colored fibers over time. Our deep cleans include a debris and dust removal pass that handles this, and we include infill inspection because dust accumulation changes how quickly your infill compacts.

Yes. We are set up to work with HOA boards and property managers on common-area turf maintenance contracts. We are a local Washington County owner-operator, our pricing is published and transparent, and every visit ends with a photo report the board can keep on file. Service is no-contract and cancel-anytime.

We can usually get you on the calendar within 48 hours in spring and fall, and within 5 to 7 days during peak summer. Members get priority scheduling year-round.